Owner states,”I have had 1 too many complaints about an employee smelling like pot on the clock, but I need to have proof.”

Pizza Parlor

Chief Complaint: Suspects on the clock drug use.

Specs

This is a family owned pizza parlor with 8 employees including: 1 Owner, 3 Managers, and 4 Employees including 3 Delivery Drivers.  There was usually 1 manager on duty and 2-6 additional staff working on any given day.

Engagement

3 days “Undercover” acting as a new hire trainee in a pizza parlor for signs of suspected on the job drug use. Agent worked with Employees A, B, and D,  as well as Managers 1 and 3.

Observations

• Inadequate lighting that could lead to employee hazards per OSHA guidelines.
• Excellent phone and customer service skills exhibited by Employee B.
• Agent felt well trained by Employee B both in the back and on cash register.
• Infection Control and Sterilization violations were observed in training by Manager 1 and Employees A and D.
• Hand soap empty in employee restroom for 2 full work days.
• Employee D lit up marijuana cigarette on the way to a pizza delivery and offered to Agent. 
• Employee D was told by manager to rush a delivery, but stopped at a vape store before delivering the order.

Viable Solutions

• Terminate Employee D. 
• Recommend mandatory training in OSHA, Infection Control, and Sterilization immediately for all staff verbally and in writing.
• Advise to correct lighting in the kitchen and add light in the freezer to prevent slips and falls.
• Random drug test for all employees.
• Updating handbook to include up to date infection control standards and drug use policy.

Your privacy is paramount. This is just an example. We follow strict HIPAA and OSHA guidelines. No one ever has to know you used UC.