Undercover
Consults
LLC
We've got you covered-undercover.
Undercover Consults gets to the root of an issue by privately placing experienced professionals undercover as employees, trainees, customers, or patients to gain an unfiltered perspective on your business problems from the inside out. Our unique, covert approach allows us to collect intel unlike ever before. Your staff never has to know you hired us and your privacy is paramount.
What We Do
Hospitality
From a consumer perspective to front desk, maintenance, & even housekeeping we've got you covered.
Dental/Medical
This includes everything from walking in as a patient to being a working assistant in the back or even front desk.
Food & Beverage
This covers the customer's point of view to working behind the scenes as an employee.
About Us
Undercover Consults is a NEW way of consulting. Unlike traditional consultants with long-term contracts that disrupt your entire business and stress your staff, we offer a cost-effective way to achieve quick results.
We've got you covered-undercovered, that is!
WHY CHOOSE US
Less Stress
We know the stress of owning a business. Our goal is for you to enjoy being the boss. Stop doing jobs you pay others to do. Stop taking work home with you. Let us help your company run like a well oiled machine.
Value
We know your value. Do you? With just a glance Undercover Consults can show you the areas where you may be wasting money. This enables you to allocate resources more effectively and improve your bottom line.
Patient and Customer Satisfaction
Complaints in the healthcare sector are dangerous. Customer satisfaction is paramount. We help you implement strategies to enhance patient experiences and effectively to make your company the best.
Risk Management
Employee turnover can be detrimental to your organization. We assess your workplace culture and practices to identify underlying issues, providing actionable strategies to improve retention and employee satisfaction. We also help safeguard your business against costly legal disputes.
Case History Examples
Testimonies
"Stop paying temp agencies and hire Undercover Consults. You might not like what they have to say, but I finally listened after 3 months and now have quality employees."
Dentist, Wilmington
"I suspected drug use with a delivery driver. Undercover Consults acted as a trainee and found the culprit smoking dope on the clock. They saved me from a possible law suit."